Customer reviews

Reviews from drivers checking the facts before they buy

Real customer feedback about Zilo vehicle history reports, synced from our public Trustpilot profile and shown without AI-generated summaries.

Source
Confidence check

Reviews come from buyers using Zilo as a reality check before committing to a car.

Count
Clearer decision

The common thread: customers felt they had enough detail to move forward or walk away.

Policy
Public accountability

Critical reviews stay visible too. The page links back to the original Trustpilot source.

Rating distribution

The shape of the feedback

A quick read on the public rating mix before you dig into individual reviews.

5star
80%
4star
4%
3star
1%
2star
3%
1star
12%
All reviews

Read the source feedback

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ChrisUS

Updated review based on customer service

I was initially disappointed in my experience and I had to contact customer service. In an age where you usually get nothing but automated responses I actually got a personal response that was specific to the issue that I had. Greatly appreciated.

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JimUS

Two swings and misses by Zilocar

I bought a subscription while car shopping so as to have a second set of eyes on vehicle history. One of my first reports on a vehicle I was considering showed no wrecks, clean title and general good marks for the vehicle. I got the CarFax from the dealer and it showed two accidents, one with moderate to severe damage. I'm updating this review as a second car I was interested in had a severe structural accident as reported by Experian but no damage report by Zilocar. These are significant misses by Zilocar. Catching insurance claims and accident reports should be job 1 for any service.

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brian sheehanIE

Terrible Gansters avoid

Terrible Gansters avoid

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faalUS

it gives explicit information about car…

it gives explicit information about car history as compare to carfax and auto check

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Lewis CooperUS

Lot's of details!

It was fast, easy and provided a great amount of detail that Car Fax did not.

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Rich PenUS

Service was ok

Service was ok, the user interface/dashboard was basic and not the friendly. The information shown was not always detailed and seemed to be lacking. The price was good compared to others. Would’ve given a more stars but their billing policy is a little shady. No clear indication when it expires/renews, I wrote the company the morning it expired they replied no refunds and charged me for the month

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Mike McGinnUS

Zilocar...a great info source!

The information provided by Zilocar allowed me to "weed out" cars that I didn't need to pursue and it gave me the information needed to negotiate from a "position of power" on the cars that I wanted to pursue. I ended up negotiating a great price on a lightly used car and was able to quickly close the deal.

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Sabrena CummingsUS

Good information

While I was test driving cars I was also able to use zilocar to find out all the information about the car. One vehicle in particular was supposed to be 26k miles but zilocar showed the odometer had been turned back! Thank you for the information.

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zack CulverUS

Basic information provided

Zilo Car reports will work to provide basic information necessary to make an informed decision when buying a car. Company is responsive when asking to resolve an issue

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kimberlysUS

Easy and quick

Easy and quick. Great investment for the month while car shopping.

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James SmithUS

Very detailed

Very detailed. Gave me information on recalls that Carfax didn’t. Save me for making a mistake on the purchase.

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Obadiah FordiceUS

Very easy to use and easy to understand

Very easy to use and easy to understand the results. Not as cheap as I would have hoped for using it once but I really got a peace of mind from it so I guess its worth it.

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Pablo CarrauUS

Tons of data nearly comparable to…

Tons of data nearly comparable to Carfax at a fraction of the price.

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Mark HollenbeckUS

Very easy and a complete information.

Very easy and a complete information.

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Matthew FeehanUS

Was consistent and accurate, but

Was consistent and accurate, but a couple of accidents from other platforms were missing on zilocar.

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l bUS

I was amazed at how easy this site was to use

I was amazed at how easy this site was to use and fast. I don't know why I never heard about it before. The reports were exactly what I needed which was to check accidents, miles and number of owners and how long each person owned it among other things.

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B. McCartUS

Upfront fees and Comprehensive report

There are a variety of options which were extremely helpful because we only needed one report. The fees for each option were very clear and upfront. The report itself was comprehensive and reliable.

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